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From order entry to inventory to delivery to back-office accounting and collections, MAS surpasses all other products on the market with its comprehensive, yet intuitive approach to developing and managing customer accounts. The MAS System was developed to build a florist business by fine-tuning operations and increasing customer loyalty. MAS is made for the florist, large or small, with a vision to grow their business by taking advantage of unique marketing tools, up to the second reports and the commitment to continuous improvement of operations.

  • Easy Order Entry System
  • MAS Direct Customer Service Communication® 100% live accountability of orders for "YOUR" customer
  • MAS Direct Network- Ability to share orders with other MAS users and determine percentages independently by choice
  • Nationwide Telephone, Name, and Address Directory Access fully integrated during order entry.
  • Sales suggestion & graphical picture look-up during order entry.
  • Real time access to internet during order entry to view products as they appear on your web-site
  • Automatic sending of order confirmation and delivery confirmation in a professional format via e-mail.
  • Ability to send Invoice Copies via E-mail or Fax.
  • Comprehensive & effective marketing system to strategically select customers to market. (Letters, Post Cards, Preferred Cards, E-mails, Call Campaigns)
  • Comprehensive Wedding & Special Event Planner – Flower list of products required, Rental tracking, Proposal & Wedding Order printing all integrated into the Delivery System and much more.
  • Inventory – Completely integrated to POS, Order Entry and Purchase Orders Live
  • Complete Website Integration
  • Automatic down-load of Combine Report from Wire-Service with one step reconciliation
  • Delivery Management & Mapping System
  • FTD / FSI / Bloomnet/Teleflora Interface via Internet – No modems
  • Internet Clearing and approvals of Credit Cards
  • Gift Card System - send and track professional looking gift cards to customers with Discount & Affinity programs.
  • Rewards Program - Our own not third party
  • State of the Art Customer Service System - Tracks the employees and customers responsible and what actions have been taken
  • Recipe and Costing Program
  • Flash reporting to view key departments - ratio of labor to sales.
  • Marketing Response to view how effective your Marketing Campaigns have been.
  • Productivity report of Sales Clerks, Designers, & Drivers measured by how productive they have been by time worked at the shop.
  • Time clock integration to productivity reports.
  • Remote access availability
  • Live wireless delivery confirmation
  • Automatically receive hourly or daily reports on Smart phone or Email
  • GPS – Uploads delivery sheets directly tracking, turn by turn
  • Teletrac- vehicle monitoring system allows remote delivery confirmation as well as safety net for owners
  • Monthly Education Webinars
  • Regional Education Workshops
System Costs
MAS costs start at 99.00 per month for a single user, 2-3 users $219.00,  4-7 users 299.00, 8-10 users $399.00. Installation and Training are all based on individual retail florists needs. Equipment options are also tailored to each operation so there is no unnecessary unused equipment. In some cases a MAS Installation can involve a significant initial investment; however the benefits it provides you will give back with improved efficiency, increased business and better customer service and satisfaction. Be careful not to evaluate on price alone, to save a couple hundred dollars up front doesn’t make up for a quality Business Management System that provides exceptional customer service.
 





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