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A new feature of the system is a Customer Service history display. Based on an option in Order Processing Options (5-14-1 , 2nd screen option 2), you can enable this display. When the customer account info is entered, the MAS system will search for previous customer service issues. If any matches are found in MAS the system it will display up to 5, from new to old, on the screen. You can pull up one of the previous orders to look at and once finished, the system will come back to that account on a new order.
Again, this is activated in Order Processing options (5 -14 -1, 2nd screen option 2)
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