Well Happy New Years everyone !! We hope you had time to enjoy family and friends.
Valentines Day this year is on Monday, going back in history Monday has always been a very uncontrollable day so why not prepare now to make it more managable. Here are a few steps to take.
..Setuip holiday Zones within your delivery screen. Its different than your everyday slots. You can combine or split up depending on the logistics of each city. Menu 2-5-8 type in HOLIDAY and away you go -Be sure you update your delivery manager by selecting F1 within your delivery control screen
..You can also setup special delivery charges for certain areas 2-5-10 Cities Override Options
..Develop a CALL CAMPAIGN in marketing have your staff start calling anyone who ordered at last minute and offer a special for Saturday delivery !!
..Activate your branded product and dozen rose arrangements in Inventory
..Start now update your e-reciepts and delivery confirmations with Coupons or specials for Valentines Day, Reward early delivery
..Co-Brand - goto your local Spa and combine an offer that benefits both something like Dozen Roses / 1/2 day Retreat for xxxxx
..Co-Brand - Local restaurant Dinner and Roses for xxxxxxx
..Setup your Temp Drivers in the 8000 numbers
..Setup the Auto Message Feature to prevent unnecessary Wire Service costs- 5-3-28-6 (USE ALL YEAR LONG) This program will check for certain or all shop codes, order amounts and send an automatic message back to sending Shop Code. This correspondence will also appear in your CO box and an indicator will be on order that message was sent.
This benefits greatly your weekend or after hours service staff. They do not have to be proficient in knowing what to reject or send messages on, New wire service rules require you to respond in 2 hours or be charged a fee of upwards to 50% of the order-this is no longer an issue, Smaller florists that do not have the staff to manage wire ins,outs and messages will never be an issue again, you can set rules for larger amounts also to say thank you, and lastly if there is a particular shop code you wish not to do business with you don't have to educate staff etc on how and why. For details exactly on setup go to your MAS Online Documentation. TAKE ADVANTAGE of this important feature.
Just a reminder we have discontinued the support of POL, we now have available Wire Service Interfaces for all (FTD,Teleflora, Bloomnet and Floral Source)
Wishing everyone a Happy Healthy New Year in 2011 !!


